As an emerging field of practice, performance consulting
draws its perspectives, theories and tools from a variety
of related disciplines. Learning psychology and behaviourism,
instructional design, and adult learning, organization behaviour
and management science, research and evaluation methodology
as well as systems theory all contribute to the performance
improvement processes being developed by leading practitioners.
The performance of individuals and groups in organizations
is influenced by a complex set of interconnected factors.
Instructional designers, trainers and organization effectiveness
specialists are often asked to develop programs to address
performance problems, which are in fact, rooted in several
factors which require non-learning solutions. A performance
consultant takes a "systems approach" to examine all the factors
that affect performance to create interventions that will
actually improve result.
This course will provide both a conceptual framework and
practical techniques relevant for the role of performance
consultant. |
